mythic Privacy Policy

This page describes what we collect when you use mythic and how we keep that data protected. We gather personal information during account signup, identity verification, and payment processing to deliver our service securely and comply with anti-fraud regulations.

Our commitment on mythic is to handle your data transparently. We explain what we collect, who has access to it, how long we keep it, and what rights you have. If you have questions about our privacy practices, we provide contact details at the end of this policy.

We take data protection seriously because your account security and privacy are essential to building trust on our platform.

Data We Collect on mythic

When you create a mythic account, we collect your email address, chosen password, full name, phone number, and date of birth. These details are required to register your account and contact you if needed.

Before your first withdrawal on mythic, we require identity verification. We ask for a government-issued ID (passport, national ID, or driving license) and proof of address (utility bill, bank statement, or government document). We collect and store images of these documents to verify your identity and prevent fraud.

Our mythic platform also collects transaction data: deposits, withdrawals, game play history, bet amounts, and session outcomes. We track this information to reconcile your account balance, settle disputes, and detect suspicious activity.

We may also collect device information (IP address, browser type, operating system) and engagement data (which games you play, table preferences, session duration) to improve our service and detect fraud or abuse.

Data collection on mythic is minimal

We collect only the information required to operate the platform, verify your identity, and comply with anti-fraud and anti-money-laundering regulations. We do not collect unnecessary personal data.

How We Use Your Data on mythic

We use your name, email, and phone number to manage your mythic account, send important notifications (deposit confirmations, withdrawal status, account alerts), and provide customer support.

Your identity documents are used solely to verify your age and identity before allowing withdrawals. We store these documents securely and retain them for the duration of your account plus a retention period required by law.

Transaction data on mythic is used to track your account balance, settle game outcomes, process deposits and withdrawals, and investigate disputes. We also use this data to detect fraud, money laundering, and account abuse.

Device and engagement data help us improve the mythic platform: we analyze which games are popular, detect technical issues, and personalize your experience. We also use this data to identify suspicious patterns (such as rapid account creation, unusual betting behavior, or multiple accounts from the same device).

We may use your contact information to inform you of platform updates, maintenance windows, or changes to our terms. You can opt out of promotional emails, but we will continue to send service-critical notifications.

Third-Party Data Processors on mythic

We share your data with trusted third-party processors to operate mythic:

  • Payment processors: We share deposit and withdrawal details with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet) to complete your transactions.
  • Identity verification services: We use third-party identity verification providers to check your government ID and address proof against public databases.
  • Fraud prevention services: We share transaction data with fraud detection services to identify and prevent fraudulent activity on mythic.
  • Cloud infrastructure providers: Our servers are hosted by third-party cloud providers. Your data may be stored outside your jurisdiction for redundancy and performance.
  • Legal and regulatory authorities: We may share your data with law enforcement or gaming regulators if required by law or court order.

All third-party processors are contractually bound to protect your data and use it only for the purposes we authorize. We do not sell your personal data to marketers or advertisers.

How Long We Keep Your Data

We retain your personal information (name, email, phone, date of birth) for the duration of your mythic account. If you close your account, we may keep this data for an additional period required by law to settle outstanding disputes or comply with regulatory requirements.

Identity documents (government ID photos, address proof) are retained for the life of your account plus several years for regulatory and legal purposes. We do not delete these documents upon account closure without a legal basis to do so.

Transaction data on mythic (deposits, withdrawals, game records) is retained indefinitely to support dispute resolution and regulatory compliance. This data is essential for investigating complaints and proving the legitimacy of your account activity.

Device and engagement data (IP addresses, session logs) is typically retained for 90 days to one year. This supports fraud detection and technical troubleshooting but is not retained long-term.

Your Rights on mythic

We recognize your rights to your personal data. Here is what you can do on mythic:

  • Access: You can request a copy of all personal data we hold about you. We provide this in a readable format within 30 days of your request.
  • Correction: If your information is inaccurate, you can ask us to correct it. Contact our support team with details of the error.
  • Deletion: You may request deletion of your account and associated data, subject to legal and regulatory retention requirements. Some data (transaction records, identity documents) may not be deletable due to anti-fraud and gaming regulations.
  • Opt-out: You can opt out of promotional emails. You cannot opt out of service-critical notifications.

To exercise these rights on mythic, contact our support team or use the options in your account settings. We respond to data requests within the timeframe required by applicable law, typically 30 days.

Key points about your mythic data

  • We collect minimal personal data required for account management and fraud prevention
  • Identity verification is mandatory before withdrawal to comply with anti-fraud regulations
  • Transaction data is retained indefinitely to support dispute resolution
  • We share data with payment processors and fraud prevention services only
  • You have rights to access, correct, and in some cases delete your data
  • We do not sell your data to third parties for marketing

Cookies and Tracking on mythic

Our mythic platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyze platform usage. Cookies are small text files stored on your device that help us recognize you when you return.

Essential cookies on mythic keep you logged in and enable core features like deposits and game play. These cookies cannot be disabled without breaking the platform.

Analytics cookies on mythic help us understand how users interact with our platform. We track page views, game selections, session duration, and feature usage to identify improvements. This data is aggregated and anonymized; we do not use it to personally identify you.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use mythic, but may limit personalized features.

Data Security on mythic

We protect your data using industry-standard encryption and security practices. All communication between your device and our mythic servers is encrypted using TLS (Transport Layer Security). Your password is hashed and salted, meaning we cannot see your actual password.

Our servers are protected by firewalls, intrusion detection systems, and regular security audits. We store sensitive data (identity documents, payment information) on encrypted databases with restricted access.

Despite our security measures, no system is completely risk-free. If you suspect unauthorized access to your mythic account, change your password immediately and contact our support team.

Privacy Contact and Support

If you have privacy questions or wish to exercise your rights (access, correction, deletion), contact our support team via the channels listed on our FAQ pageWe respond to privacy requests within 30 days.

For data protection complaints or if you believe we have mishandled your data, you may escalate to your local data protection authority. We cooperate with regulatory inquiries and provide requested information to authorities as required by law.

If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have concerns about how your data is processed on mythic, you can contact us directly or seek guidance from Indonesia's Data Protection Authority.

We update this privacy policy periodically to reflect changes in our practices, technology, or law. Material changes are communicated to you via email or account notification. Continued use of mythic after updates take effect constitutes acceptance of the new policy.

Cross-Border Data Transfer

Our mythic platform operates on servers that may be located outside Indonesia. Your data may be transferred to, processed on, or stored on servers in different countries. These jurisdictions may have different data protection laws than Indonesia.

By using mythic, you consent to your data being transferred and processed internationally where necessary to operate our platform. We ensure that data transfers are conducted securely and that our processors meet industry security standards.

Children and Minors

Our mythic platform is not intended for minors. We do not knowingly collect data from children under the age of majority in your jurisdiction. If we become aware that a minor has created an account on mythic, we will close that account and delete associated data.

If you are the parent or guardian of a minor who has used mythic, contact our support team immediately so we can investigate and take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our data practices, technology, or applicable law. When we make material changes, we notify you via email or account notification at least 30 days before the change takes effect.

Continued use of mythic after changes take effect constitutes your acceptance of the updated policy. If you disagree with material changes, you may close your account and withdraw your remaining balance before the changes take effect.

Our commitment on mythic is to keep your data secure, use it only for legitimate platform purposes, and respect your privacy rights. If you have any questions about this policy or our practices, contact our support team.

↑